Openings >> CenRes: Call Centre - Year Round
CenRes: Call Centre - Year Round
Summary
Title:CenRes: Call Centre - Year Round
ID:171
Department:Central Reservations
Location:Big White
Description
Big White Central Reservations is looking for a year round full time staff member to work in our call centre. 

Be a part of a dynamic in-bound call centre team and assist new and existing Big White customers in having the ultimate experience in organizing a fantastic ski holiday.  You will utilize your skills and knowledge to “wow” our guests with our Central Reservations One Stop Shop philosophy.  You will describe our accommodation options, compare specials, provide airfare options, sell lift passes, rentals, and lessons, and give our guests the tools to make the most of their Big White Ski Holiday.


Required Qualifications:
  • Excellent customer service
  • Clear and polite telephone manner
  • Good verbal & written communications skills
  • Microsoft work & excel knowledge
  • Ability & willingness to learn new systems, procedures & promotions
  • Team player
  • Good attention to detail
Travel, tourism or call centre experience is an asset.  Supervisory experience is an asset but not required
This opening is closed and is no longer accepting applications
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