Openings >> Food & Bev: Floor Manager 2013-2014
Food & Bev: Floor Manager 2013-2014
Title:Food & Bev: Floor Manager 2013-2014
Department:Food & Beverage
Location:Big White
Position Tittle: Floor Manager                                   Reports to: Food and Beverage Director
Overview of Position:
  • Possess a strong ability to stay focused and organized and lead a group of 20- 25 staff in a fast paced environment, while maintaining a high level of hospitality and service standards
  • Provide support to all employees across Happy Valley to achieve guest satisfaction
  • Communicate with the Management team though logging into manager logs and also verbally on a daily basis
  • Supervise the day to day running of the Lounge and other areas of Happy Valley
Experience and requirements:
  • Experience in a fast paced restaurant environment, preferably in a supervisory role
  • Min 2yrs+ experience in a fast paced office or events environment preferred
  • Experience in supervising /working with a large group of staff (20-25 Staff)
  • High knowledge of computers and Squirrel systems (or other POS systems)
  • Bartending experience an asset
  • Must be 19 years old
  • Have a Serving it Right Certificate(or equivalent)
Duties and abilities include:
  • Possess a strong ability to stay focused and organized in a fast paced environment
  • Maintain a high level of attention to detail in written and verbal correspondence
  • Perform daily administrative duties relating to payroll, event management, ordering and requisitions
  • Data entry duties for financial reporting or menu printing
  • Provide on the floor support to all employees across Happy Valley to maintain guest satisfaction levels
  • Provide Support /leadership and problem solving skills in the Moose lounge and other areas across the Food and Beverage department
  • Assist in monthly inventory counts
  • Supervise outlet while on shift
  • Communicate with the management team
  • Strongly involved in the SWP & SJP training & making sure that the staff are adhering to these standards
Working Conditions:
  • Able to work long hours and expected to work overtime in busy periods and holidays
  • Be on feet for extended periods of time
  • Able to lift 10 kg/20lbs and bend & push repeatedly
  • Hospitality training an asset
Other Skills:
  • Exceptional attention to detail
  • Excellent communication Skills
  • Problem solving Skills
  • Possess leadership skills
  • Passion for a High level of Customer Service
  • Customer Service driven
  • High level of cash handling experience
  • Working knowledge of Squirrel system (or other POS systems)
Location: Big White Ski Resort
Duration: Mid November to mid April
This opening is closed and is no longer accepting applications