Openings >> Food & Bev: Floor Supervisor Winter 17/18
Food & Bev: Floor Supervisor Winter 17/18
Summary
Title:Food & Bev: Floor Supervisor Winter 17/18
ID:454
Department:Food & Beverage
Location:Big White
Description

Overview of Position:

  • Possess a strong ability to stay focused and organized and lead a group of 20- 25 staff in a fast paced environment.  While maintaining a high level of hospitality and service standards.
  • Provide support to all employee’s across Happy Valley  to achieve guest satisfaction
  • Communicate with the Management team though logging in manager logs and also verbally on a daily basis
  • Supervise the day to day running of the Lounge and other areas of Happy Valley

Experience and requirements:

  • Experience in a fast paced restaurant environment  preferably in a supervisory role
  • Min 2yrs+ experience in a fast paced office or events environment  preferred
  • Experience in supervising /working with a large group of staff (20-25 Staff)
  • High knowledge of computers and Squirrel systems (or other POS systems)
  • Bartending experience an assest
  • Must be 19 years old
  • Have a Serving it Right Certificate(or equivalent)

Duties and abilities include:

  • Possess a strong ability to stay focused and organized in a fast paced environment. 
  • Maintain a high level of attention to detail in written and verbal correspondence
  • Performs daily administrative duties relating to payroll, event management, ordering and requisitions
  • Data entry duties for financial reporting or menu printing
  • Provide on the floor support to all employee’s across Happy Valley  to maintain guest satisfaction levels
  • Provide Support /leadership and problem solving skills in the Moose lounge and other areas across the Food and Beverage department
  • Assist in monthly inventory counts
  • Supervise outlet while on shift
  • Communicate with the management team
  • Strongly involved in the SWP& SJP training making sure that the staff are adhering to these standards.

Working Conditions:

  • Able to work long hours and expected to work overtime in busy periods and holidays
  • Be on feet for extended periods of time
  • Able to Lift 20lbs and bend and push repeatedly
  • Hospitality training an asset

Other Skills:

  • Exceptional  attention to detail
  • Excellent communication Skills
  • Problem solving Skills
  • Possess leadership skills
  • Passion for a High level of  Customer Service
  • Customer Service driven
  • High level of  cash handling  experience
  • Working knowledge of Squirrel system  (or other POS systems)